Business & Strategy

• Business & Strategy

It’s the seventh inning stretch of every keynote sales process: the event planner asks what kind of actionable takeaways the audience will have. Or...

• Business & Strategy

How managers and writers alike can use AI writing tools in a human-centric way If you’re a manager, you’ve likely been trying to get...

• Business & Strategy

Every now and then an article pops up touting subscription models as the wave of the future. And while they are future-ready, Having come...

• Business & Strategy

Listening and asking good questions is an important part of the KO insights process. Naturally, we want to define what makes a question good....

• Business & Strategy

As a business leader, you’ve probably been eyeing the headlines about the metaverse and pondering your organization’s future there. Maybe you already have a...

• Business & Strategy

Today is National Optimists Day, apparently. (I mean, there’s a day for everything.) In honor of the, uh, holiday(?), I wanted to address a...

• Business & Strategy

Try to read this passage in a detached, objective way, divorced from the politicizing of the pandemic and instead think only as a strategist...

• Business & Strategy

All around us we seem to be surrounded by bad news and hard choices. And yet you, as a leader, still have to make...

• Business & Strategy

Beginning July 9, all New York City commercial businesses that obtain customers’ biometric information must comply with a newly enacted protocol that protects consumers....

• Business & Strategy, Written Insights

One thing I said during last night’s “future of work”-themed event for Envoy in Atlanta (which will be re-broadcast as a webinar on January...

• Business & Strategy, Written Insights

A recurring theme throughout my research, writing, and speaking has been the “future of work.” Er, or maybe the “future of jobs.” One reason...

• Business & Strategy

From Fast Company's "Ethonomics Weekly" email newsletter on October 27, 2011. Good thing everyone's all about the triple bottom line: that ought to leave...