About KO Insights

Driven by insights and foresights.

True to our name, we are driven by insights and foresights, and we deliver results through big picture keynotes, strategic advising, and executive team workshops.
Trusted by
KO Insights Kate O'Neill at Yale University

Improving human experience at scale.

KO Insights is a strategic advisory firm committed to improving human experience at scale, even — and especially — in data-driven, algorithmically optimized, and AI-led interactions.

We help clients find the human solutions in strategic challenges and future-looking projects through an understanding of the implications of digital transformation and emerging technology on humanity, artificial intelligence ethics, and other topics that matter.

True to our name, we are driven by insights and foresights, and we deliver results through big picture keynotes, strategic advising, and executive team workshops.

Based in New York City with a distributed team and global reach, KO Insights is led by Kate O’Neill, a strategist and futurist who has been featured on BBC World News among other international media.

We have worked with the best

We don’t mean to brag, but we have truly worked with the best.

Our past clients and projects are among the World’s Most Admired, the Fortune 500, the world changers, and the most influential.

They’ve included Google, the City of Amsterdam, the United Nations COP25 Climate Change Summit, and many, many more organizations across a wide array of sectors.

We can’t drop all the names, but through speaking, workshops, facilitation, and strategic sessions, we’ve advised Fortune 100 corporations, major retailers, cities and civic organizations, hospitals and other healthcare entities, top universities, fast-growing startups, and non-profit organizations.

“Kate is absolutely one of the best keynote speakers I've ever worked with. And her message is positive and relevant in today's data and tech-driven world.”

Event Organizer

Are you our next client?

You’re the right kind of organization for us if...

you’re looking to develop future-ready strategies...

that align purpose, brand, and culture...

with the right data and emerging technology...

to be more effective and efficient...

while creating more meaningful experiences.

Sure, that may be a mouthful, but the results of that kind of integrative thinking are more than worth it. Our holistic approach pays off in:

KO Insights Kate O'Neill at Google
Kate O’Neill, Talks at Google, October 2018
KO Insights Kate O'Neill at UX Australia

Get guidance on the trends shaping business, technology innovation, and human experience.

We help organizations develop their approach to data-rich experience design so that it is successful for the organization and more meaningful for the people who use their products and services.

“She shared many insights into how technologies can be used at scale to create meaningful human experiences — ones that can solve world problems.”

Audience Member

Led by Kate O’Neill

Kate O’Neill is the leading experience strategy expert and thinker top organizations turn to for solving human problems at scale along with her signature “optimism about the role of technology in the world along with a firm reality check” -according to one Google executive.

Author of 5 books including her latest, A Future So Bright, Kate’s insights and expertise have been featured in WIRED, USA Today, and many other outlets, and she has appeared as an expert commentator on BBC, NPR, Marketplace, NBC, and a wide variety of other national and international news media. She has been named to the 2020 Thinkers50 Radar, a global ranking of top management thinkers.

Kate has over 25 years of experience in digital innovation including having been one of the first 100 employees at Netflix, built Toshiba America’s first intranet, and led one of the first digital strategy and analytics agencies.

KO Insights Kate O'Neill

Backed by Limitless Team and Expertise

KO Insights is led by Kate O’Neill and while many projects are conducted solely by Kate, sometimes the moment calls for a range of insights or a specific perspective — so we tap our network of partners and peers to enhance the results with some of the savviest and sharpest minds around.

Our current and past projects have combined the expertise and experiences of brilliant professionals who’ve worked in leadership and development roles across music, film, e-commerce, healthcare, technology, fashion, and consumer packaged goods across brands like Amazon, Google, Coke, Pepsi, Sony, Adobe, Nike, Volkswagen, and many more.

We count among our collaborators both niche experts and incredible researchers who can become near-experts in no time. For every aspect of our experience strategy projects, we assemble — like slightly nerdy superheroes — as an ad hoc team of remarkable talent and insights from around the world.

Have no fear. We’ll pull together the right team for you.

“Kate and her team quickly assessed my project, worked efficiently to identify solutions and implementing those solutions made a direct, positive impact on my business.”

Former Client

Strategy Consulting

Think about where your data + experience + strategy most needs help, especially if it involves thinking about online and offline integration, meaningful use of automation, etc.

Typically, companies who struggle with high customer acquisition costs, low retention rate, poor satisfaction and/or referral rates could benefit from a clearer strategy and better definition of the experience they want people outside and inside of the company to have.

Through the KO Insights experience strategy consulting methodology, Kate O’Neill helps companies think about the people inside and outside their organization and align what they see, think, and do for best results.

The approach is iterative, experience-rich, data-informed, insightful, and human-centric.

KO Insights Kate O'Neill at IoD London
Kate being interviewed on-stage about transformation at Institute of Directors in London, 2016

“Kate is a fantastic business consultant and advisor. Her early input on my startup was, and still is, priceless.”

Former Client

“I can’t say enough about how nice it was to work with someone who knew the subject inside and out.”

Former Client

Success Stories

Below are just a few highlighted successes and case studies of some of the forward-looking, human-centric strategic work we’ve done for clients, whether through speaking, workshops, or consulting, or a combination of those services.

Amsterdam Economic Board Logo

Amsterdam economic board

Industry or vertical: cities
Engagement type: customized insights, keynote speaking
Problem area: digital transformation, human experience strategy, future-readiness
United States Postal Service Logo

United States Postal Service

Industry or vertical: institutions
Engagement type:customized insights, virtual program
Problem area: digital transformation, integrative strategy, future-readiness

Work we have done

Where do you need help combining strategy for human experience, data insights, digital transformation, and future-ready thinking?

Reach out below and let us help you start adapting today to the future you want to have.