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We get used to seeing metaphors and metrics in certain contexts, and we just start taking for granted that they make sense. It’s why I get really animated whenever an e-commerce client cites something Amazon does as proof that a technique works: Amazon can get away with crappy web interfaces because they’re Amazon. No one else has that same power.
Dmitry Grozoubinski has spent his career making trade legible to people who aren’t trade experts. When I asked him what people are experiencing as...
Last week, a video clip went viral not because of what it showed, but because people couldn’t agree whether it was real. The arguments...
The dispute between Anthropic and the Department of Defense isn’t primarily a story about one company and one contract. It’s a live-fire exercise in...
For more than 15 years, the week of American Thanksgiving has been my “Thinksgiving“—a deliberate pause to think deeply about what matters, review my...
During an already newsworthy second day of the United Nations General Assembly week, activist and author Maria Angelita Ressa took the stage to call...
Anthropic’s $1.5 billion copyright settlement just created the clearest roadmap yet for sustainable AI development. But most analysis is focused on the legal implications,...
The breathless tech hype machines are working overtime on agentic AI. CEOs and analysts alike herald it as the ultimate competitive advantage, a new...
I’ve said it for years: the economy is people. Not GDP figures. Not trade balances. Not abstract percentages that scroll across financial news tickers....
Meta’s decision to end political fact-checking strikes at the heart of Big Tech’s relationship with society. It’s a move that reveals how easily platforms...
Here’s a counterintuitive truth about uncertainty: sometimes, knowing what you don’t know is more valuable than knowing what you do. As I explore in...
The topic of AI ethics is everywhere lately. We’ve covered it here before in a few ways. But let’s dive into a set of...
I couldn’t be more giddy about attending the Oscars — that is, the “Oscars of management ideas.” 🙂 The Thinkers50 Awards Gala is taking place...
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