meaningfulness

• Written Insights

I happened to run across an old copy of the values for my old company, [meta]marketer. (Well, I have them in my Evernote. I...

• Written Insights

2020 was the year we all loved to hate. How much did we hate it? Well, thanks to the brilliant data visualization team at...

• Events & Speaking, Written Insights

At the beginning of March, I published a post here sharing my Speaker Strategy Clarity Model. But in the weeks since then (which have...

• Events & Speaking, Written Insights

I am a professional speaker, and while I don’t speak about speaking, I do often get asked for input on how people can get...

• Written Insights

*and why women, POC, and other underrepresented people in tech should lead it Today I spoke at the Irish Business Organization of New York’s...

• Written Insights

Businesses are finally starting to catch on that a disciplined approach to improving the customer experience leads to profit. That’s the starting point, and...

• Written Insights

The fun thing about owning your own company is that every now and then you get to institutionalize ideas that inspire and excite you....

• Written Insights

We had a lot of calendars around the house when I was growing up. Probably one in every room. The kind that used to...

• Written Insights

I founded KO Insights in early 2014 after spending the previous five years leading an analytics strategy agency and guiding clients through the colliding...

• Written Insights

  Ever wonder what you have in common with yourself? I didn’t really, either, but an app I was using for social analytics showed...

• Written Insights

An excerpt: It’s a huge opportunity for hyper-personalized and contextualized content and experiences. It’s also potentially a massive trap for marketers because studies have...

• Written Insights

An excerpt: Value in business is inseparable from meaning. And yet we often talk about value as if it were simply a price point....