Blog

• Business & Strategy

Every now and then an article pops up touting subscription models as the wave of the future. And while they are future-ready, Having come...

• Business & Strategy

Listening and asking good questions is an important part of the KO insights process. Naturally, we want to define what makes a question good....

• Digital Transformation

The headlines these days have been even more challenging than usual.* Or perhaps — hear me out — you could make that statement at almost...

• Business & Strategy

As a business leader, you’ve probably been eyeing the headlines about the metaverse and pondering your organization’s future there. Maybe you already have a...

• Written Insights

One of the perks of being a lifelong sociolinguistics nerd (full disclosure: there aren’t that many) is when I can take notice of the...

• Human Experience

Somewhere on my computer, I keep a collection of images of humans showing up in non-human contexts. These are contexts that are supposed to...

• Business & Strategy

Today is National Optimists Day, apparently. (I mean, there’s a day for everything.) In honor of the, uh, holiday(?), I wanted to address a...

• Future & Trends

Nothing changes faster than the trends you haven’t been paying attention to. But in the past few years there’s been SO MUCH OTHER STUFF...

• Written Insights

The following is an excerpt from my latest book, A Future So Bright: How Strategic Optimism and Meaningful Innovation Can Restore Our Humanity and...

• Future & Trends

When I launched this company in 2014, I chose the word “insights” with intention. I thought of it as my duty to my clients...

• Written Insights

Much of the speculation about the so-called “Great Resignation” began after the Bureau of Labor Statistics reported that a record 4 million Americans had...