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humanity

humanity

the work continues

The Work Remains Unfinished

Today, as we honor Dr. Martin Luther King Jr.’s legacy, it’s worth sitting with an uncomfortable truth: things feel hard right now. Not just...

everything is connected

The Economy Is People

The following is an excerpt from my latest book, A Future So Bright: How Strategic Optimism and Meaningful Innovation Can Restore Our Humanity and...

The Great Resignation and the human future of work

Much of the speculation about the so-called “Great Resignation” began after the Bureau of Labor Statistics reported that a record 4 million Americans had...

Beyond Customer Experience

Businesses are finally starting to catch on that a disciplined approach to improving the customer experience leads to profit. That’s the starting point, and...

The Thing About the Internet of Things is the Humanity in the Data

The thing about the Internet of Things is it isn’t about the things; it’s about the people. The “things,” for the most part, are...

Traffic Surveillance Data: A Personal Data Privacy Hypothesis

I got a ticket in the mail yesterday for running a red light. Well, it wasn’t a ticket, exactly. It was a “notice of...

Column: “Hashtag activism offers chance to take a stand” at The Tennessean

An excerpt: The opportunity we have now as a society and as students and shapers of our own society is twofold: to participate more...

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