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KO Insights slide: "The Trust Stack — Reality maintenance as a leadership discipline" with tags Leadership, Decision-Making, AI Governance

The Trust Stack: Reality Maintenance as a Leadership Discipline

Last week, a video clip went viral not because of what it showed, but because people couldn’t agree whether it was real. The arguments...

The Anthropic Test: Why Every Organization Needs to Define Its AI Non-Negotiables Now

The dispute between Anthropic and the Department of Defense isn’t primarily a story about one company and one contract. It’s a live-fire exercise in...

Agentic AI: Beyond the Hype - What It Really Means for Businesses and Workers

Agentic AI: Beyond the Hype – What It Really Means for Businesses and Workers

The breathless tech hype machines are working overtime on agentic AI. CEOs and analysts alike herald it as the ultimate competitive advantage, a new...

The Economy is People header in A Future So Bright (photo by John DeMato)

Tariff Impact on Business Strategy: Why “The Economy Is People” Matters

I’ve said it for years: the economy is people. Not GDP figures. Not trade balances. Not abstract percentages that scroll across financial news tickers....

The Art of Strategic Uncertainty

Here’s a counterintuitive truth about uncertainty: sometimes, knowing what you don’t know is more valuable than knowing what you do. As I explore in...

Nominated for a Thinkers50 award, the “Oscars of management ideas”

I couldn’t be more giddy about attending the Oscars — that is, the “Oscars of management ideas.” 🙂 The Thinkers50 Awards Gala is taking place...

How do we arrive at better strategic insights?

How to Better Define Strategic Business Insights

Can we all agree that insights are good? Perhaps it goes without saying, but insightful thinking offers clarity and helps us gain confidence in...

True Insights vs “Actionable Takeaways”

It’s the seventh inning stretch of every keynote sales process: the event planner asks what kind of actionable takeaways the audience will have. Or...

blog caption: the robot in the writers room, with blue-tinted background featuring a group of people around a work table

AI Writing Tools: 4 Human-Centric Approaches

How managers and writers alike can use AI writing tools in a human-centric way If you’re a manager, you’ve likely been trying to get...

Subscription models and experience strategy

Every now and then an article pops up touting subscription models as the wave of the future. And while they are future-ready, Having come...

Asking good questions

Listening and asking good questions is an important part of the KO insights process. Naturally, we want to define what makes a question good....

Your metaverse strategy needs to go beyond Facebook

As a business leader, you’ve probably been eyeing the headlines about the metaverse and pondering your organization’s future there. Maybe you already have a...

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