Pixels and Place

Human Experience in the Metaverse, and What it Means for Digital Strategy and Placemaking


UX, CX, IA / Strategists / Marketers / Educational institutions & associations / Executive leadership / Cities /  Civic organizations


Cities / High Tech / Education

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Kate O'Neill Speaking
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Welcome to life as a digital avatar.

On one hand, there is no “online” and “offline” anymore. On the virtual hand: welcome to life as a digital avatar. Whether you’re offering a product for purchase, a travel destination, a healthcare service, an education, or just about anything else, what you’re really offering is an experience — and wherever it’s happening, your customers increasingly expect these experiences to be integrated, contextually relevant, and meaningful.

“Her experience creates an arsenal of expert subjects she can share to inspire a variety of audiences.”

Event Organizer

Kate O’Neill, The Tech Humanist

In Kate O’Neill‘s 2016 book Pixels and Place: Connecting Human Experience Across Physical and Digital Spaces, she describes an approach to serving people relevant digital interactions while meeting them in the context of their physical surroundings — for more memorable, more meaningful, and more integrated digital and physical experiences.

In this talk, she applies that approach to the needs of your audience. As more brands and organization consider their relevance in the metaverse and fully immersive spaces, they may need to turn their playbook upside down but the principles of human experience still apply.

KO Insights Kate O'Neill at UX Australia

“Like Sandra Bullock with brains by Microsoft”

Audience Feedback

Kate O'Neill at Mind the Product London

The meaning of place

For this talk, depending on the audience, the content may focus more on brands as placemakers or on digital user experience, exploring digital placemaking and strategy: the meaning of place, and how digital “place” creates context for behavior, reactions, and experience and what marketers and designers can do to harness that.

Kate will cover real-world, current examples from a variety of industries and review action-ready ideas for implementing integrated experiences.

“During her session I forgot all about how much I usually hate virtual events”

Audience Feedback

The Book
Pixels and Place book cover

Pixels and Place

Connecting Human Experience Across Physical and Digital Spaces
Other Keynote Topics
Kate O'Neill at UX Australia

A Future So Bright

Strategic Optimism for an Uncertain Future
  • The Future of Work
  • A Brighter Future for Cities
  • A Brighter Future for Education
  • A Brighter Future for Your Industry
Kate O'Neill at Yale

Tech Humanism

How Data and Technology Shape the Future of Meaningful Human Experiences
  • Human-Centric Digital Transformation
  • Humanity At Scale
  • Automation, Integration, AI
  • Better Tech for the Future of Humanity
Insights on
Kate O'Neill at Google

Digital Transformation

Kate O'Neill at DevLearn

Future & Trends

Kate O'Neill and her book Tech Humanist

Human Experience

Kate O'Neill at Cisco

Written Insights

It’s time to create a human-centric strategy for a change-filled future.